Privacy Policy

1. Introduction

Arden Primary Care (“we,” “our,” “us”) is committed to safeguarding the privacy of our website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Information We Collect

We may collect and process the following personal data:

• Contact Information: When you fill out our contact form, we collect your name, email address, and any other information you choose to provide.
• Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. How We Use Your Information

We use your personal data for the following purposes:

• To Respond to Inquiries: We will use your contact information to respond to any questions or comments you have submitted via our contact form.
• To Improve Our Website: Technical data helps us to monitor and improve our website’s performance and user experience.

4. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

• Consent: By providing your personal information through our contact form, you consent to us processing your data for the purposes stated above.
• Legitimate Interests: We may process your technical data to improve our website’s functionality and user experience.

5. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following circumstances:

• Legal Obligations: We may disclose your information where required by law or to protect our legal rights.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Arden Primary Care
hello@ardenprimarycare.co.uk